I often speak to my clients as my friends and family. “The equipment is at the mercy of the technician that works on it. That tech should be well versed in how your system works and should have the necessary diagnostic skills to test for what is broken or malfunctioning.” The last thing customers need when striving to be cost effective is a parts replacer. This is what we bring to the table when you call on us. We actually test for the problem and look to solve what is wrong. CAL wants the process of bringing your house back to normalcy to be as painless as possible..